Gateway Technical College Status Page Status

All Systems Operational

Additional Gateway Systems Operational

Brightspace / D2L Operational

Chat Operational

Colleague ERP Operational

Google Apps Operational

Google Apps Calendar Operational

Google Apps Docs Operational

Google Apps Drive Operational

Google Apps Gmail Operational

Google Apps Google Calendar Operational

Google Apps Google Docs Operational

Google Apps Google Drive Operational

Google Apps Google Sheets Operational

Google Apps Google Sites Operational

Google Apps Google Slides Operational

Google Apps Groups Operational

Google Apps Hangouts Operational

Library Online Resources Operational

MyGateway Operational

Internet Access / Network / Wireless Operational

Office 365 Operational

Onelogin Operational

OneLogin Operational

SMS/Text message MFA authentication Operational

Password Reset Operational

Printing Operational

Self Service Operational

Ticketing System Operational

Incident IQ Platform Status Platform Operational

Incident IQ Platform Status iiQ Email Processing Operational

Virtual Desktop Operational

www.gtc.edu Operational

Zoom Operational

Zoom Zoom Meetings Operational

Zoom Meeting Dial-in/Telephony Operational

Zoom Zoom Meeting Invite Operational

Zoom SMS/MMS (Inbound/Outbound) Operational

Zoom Devices (Softphones/Deskphones) Operational

Zoom Zoom Phone Operational

Zoom Recording Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 13, 2026

No incidents reported today.

May 12, 2026

No incidents reported.

May 11, 2026

Email and Drive documents older than 3 years old missing from Google

Resolved - Missing items from Gmail and Drive have been restored. Please contact TechCentral if you have any questions or require assistance.
May 11, 12:12 CDT

Monitoring - Gmail and Drive restore jobs have completed. We are now in the process of reviewing restore logs to identify any issues during restores.

If you have any questions or concerns, please submit a ticket at support.gtc.edu.
May 5, 10:52 CDT

Update - We have identified how to restore the email and drive documents that have gone missing (deleted). The restore process has started for email, and we are working on the drive documents now.

We expect that the email restore process will take over the weekend. When your email is restored, you may start receiving notifications on your devices for any unread emails that are restored. Please refer to this document on directions on how to silence those notifications:
https://support.google.com/mail/answer/1075549?hl=en&visit_id=639132437687611461-58510589&rd=1

Please contact TechCentral if you have any questions.
May 1, 10:01 CDT

Identified - We are aware of an issue where email and Google Drive documents older than 3 years are missing. We are working with Google to resolve this issue. We will update once we have more information.
Apr 30, 07:03 CDT

May 10, 2026

Colleague ERP, Self Service, and MyGateway System Maintenance

Completed - The scheduled maintenance has been completed.
May 10, 11:46 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 10:00 CDT

Scheduled - Colleague ERP and Self Service will be down. Most non static MyGateway cards will also be unavailable.
May 5, 09:45 CDT

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

Apr 30, 2026

Apr 29, 2026

Email Disruption

Resolved - This incident has been resolved.
Apr 29, 07:37 CDT

Identified - We have identified the root cause of the delivery issues as the Zix Email Encryption service.

To restore flow, we have temporarily re-routed all email around this service. Standard inbound and outbound mail should now be functioning normally.

Because the encryption layer is currently bypassed, the GTCTLS and GTCEncrypt services are offline. Do not send sensitive information using the GTCTLS or GTCEncrypt Subject keywords until we confirm that encryption services have been fully restored.
Apr 28, 15:00 CDT

Investigating - We are currently investigating reports of delays and failures affecting both incoming and outgoing email. Our team is identifying the root cause, and we will provide an update as soon as more information is available.
Apr 28, 14:39 CDT