Gateway Technical College Status Page Status

All Systems Operational

Additional Gateway Systems Operational

Blackboard LMS Operational

Brightspace / D2L Operational

Chat Operational

Colleague ERP Operational

Google Apps Operational

Google Apps Calendar Operational

Google Apps Docs Operational

Google Apps Drive Operational

Google Apps Gmail Operational

Google Apps Google Calendar Operational

Google Apps Google Docs Operational

Google Apps Google Drive Operational

Google Apps Google Sheets Operational

Google Apps Google Sites Operational

Google Apps Google Slides Operational

Google Apps Groups Operational

Google Apps Hangouts Operational

Library Online Resources Operational

MyGateway Operational

Internet Access / Network / Wireless Operational

Office 365 Operational

Onelogin Operational

OneLogin Operational

SMS/Text message MFA authentication Operational

Password Reset Operational

Printing Operational

Self Service Operational

Ticketing System Operational

Virtual Desktop Operational

www.gtc.edu Operational

Zoom Operational

Zoom Zoom Meetings Operational

Zoom Meeting Dial-in/Telephony Operational

Zoom Zoom Meeting Invite Operational

Zoom SMS/MMS (Inbound/Outbound) Operational

Zoom Devices (Softphones/Deskphones) Operational

Zoom Zoom Phone Operational

Zoom Recording Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 7, 2024

No incidents reported today.

May 6, 2024

No incidents reported.

May 5, 2024

Planned Internet/Network Outage - Sunday, May 5th

Completed - The scheduled maintenance has been completed.
May 5, 18:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 07:00 CDT

Scheduled - On Sunday, May 5th, we will be completing fiber re-termination work between 7am and 6pm on the Racine and Kenosha Campuses.

This will result in network outages throughout the Racine and Kenosha campuses in various areas as the work is performed, during these outage periods all network services (Internet, wifi, phones, etc) will be unavailable.

There will be no outage/impact to services such as Blackboard/Brightspace, Gmail, Gateway websites, My Gateway, Colleague, Self Service, VPN, Zoom, and Google Drive.
May 2, 09:00 CDT

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.

May 1, 2024

LiveChat Outage

Resolved - This incident has been resolved.
May 1, 12:30 CDT

Update - We are continuing to investigate this issue.
May 1, 12:29 CDT

Investigating - Live Chat is currently experiencing an outage. They are aware of the issue and are working to solve it. If you need IT support, please call our help desk at 262-564-3695 or submit a support ticket at gtc.incidentiq.com. If you need to get in touch with the Student Services for assistance, please call 1-800-247-7122.
May 1, 09:19 CDT

Apr 30, 2024

Ticketing System Outage

Resolved - Incident IQ has applied a fix to address tickets of the customers from not loading. The ticketing system is now operational.
Apr 30, 12:26 CDT

Investigating - We are currently experiencing issues with Incident IQ. At this time, people are not able submit or review tickets. We are currently reaching out to the host provider for more information. If you need technical assistance, please contact the help desk at 262-564-3695.
Apr 30, 10:49 CDT

Apr 29, 2024

No incidents reported.

Apr 28, 2024

Planned Internet/Network Outage - Sunday, April 28th

Completed - The scheduled maintenance has been completed.
Apr 28, 14:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 09:00 CDT

Scheduled - On Sunday, April 28th, from 9 am to 3 pm, we will be performing planned maintenance and hardware upgrades on perimeter network equipment. During this maintenance window, there will be several periods of disruption that will result in Internet and network service outages on all campuses.

Note: Many cloud-hosted services (such as Gmail, Blackboard/Brightspace, Zoom, etc.) will remain available. However, if you experience any service disruptions during this time period, they are likely due to this work.
Apr 17, 14:07 CDT

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

Network Outage at "The Cut" in Burlington

Resolved - This incident has been resolved.
Apr 25, 19:21 CDT

Update - Our Service Provider is still working towards a resolution for this outage.
Apr 25, 12:00 CDT

Identified - Our Service Provider is aware of the outage and working on a resolution.
Apr 25, 09:08 CDT

Investigating - Network and Internet services are currently unavailable at "The Cut" in Burlington due to an outage with our service provider.
Apr 25, 09:07 CDT

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.